J. Wills ships via USPS Mail with tracking provided for every order. Please allow up to seven days for your order to arrive upon receiving your shipment notification.
Shipping prices are based on weight, with free shipping provided for orders over $100.
If you need rush shipping, please contact firstname.lastname@example.org prior to placing your order. You will be charged accordingly for any rush delivery expenses.
Atlanta-area customers - If you are interested in free local order pick-up, please use the local pick-up option at checkout. We are located in the 30328 zip code.
We strive to ship complete orders only so if you are ordering in-stock and pre-order items, please place separate orders if you need any items immediately.
RETURNS & EXCHANGES
If you are not completely satisfied with your item(s), you may return it for store credit within seven days from the date received. Returned items must be unused, in its original condition, tags must be attached, and sent via a trackable method. Shipping fees can not be refunded. To initiate a return, please email email@example.com to start the return process. Items will not be accepted without prior email notification.
In the unlikely event that your item arrives damaged due to a manufacturer flaw, we will be happy to provide a refund. Photos of the damaged item will be necessary. Please notify us within 48 hours of any damages at firstname.lastname@example.org.
In addition, swimwear, sale markdowns and seasonal items are final sale and can not be returned.
All Georgia residents will be charged a corresponding sales tax rate.